PMSL would provide training for small focused groups using PMSL’s approach that concentrates on knowledge and behavioral areas essential to your company’s development in the private and neutral environment of our own training facilities.

• Quality Interpersonal Relations
• Motivation
• Effective Communication Skills
• Techniques of Persuasion
• Effective Business Writing
• Report Writing
• Public Speaking
• Executive Presentations
• Holding Effective Meetings
• How to be a Good Interviewer
• How to be a Good Interviewee
• Assertiveness Skills
• Dealing with Difficult Customers
• Sales Techniques
• Telemarketing
• Professional Telephone techniques
• Marketing a Professional Service
• Excellent Customer Service
• Emotional Intelligence
• Leadership
• Leading Change Workshop for Managers and Supervisors
• Leading Change Workshop for Employees
• Human Resource Management
• Industrial Court Judgments
• Preparing for the Implementation of the Occupational Safety and Health Act
• Management Responsibilities under the Industrial Relations Act
• Grievance and Dispute Handling
• Industrial Court Familiarity Workshop
• Negotiating a Collective Agreement
• Dealing With Indiscipline on the Job
• Managing the Retrenchment and Severance Benefits Act
• Maternity Protection Act
• Dealing With Criticism and Conflict
• Handling Diversity
• Sexual Harassment Awareness Programme
• Effective Supervisory Skills
• Advanced Supervision
• Administrative Management Skills for Middle Management
• ADMINISTRATION
  • From Secretary to Administrative Assistants
  • Time Management
  • Dealing with Criticism and Conflict
  • Project Management
  • Office Supervision
  • Assertiveness skills
  • Communicating with Corporate Customers
• Training the Trainer
• Coaching
• Executive / Board Retreats
• Team Building
• Stress Management
• Retirement Planning