A workshop on the practical aspects of handing grievances and disputes that arise at the workplace

Objective of Programme:

To equip Supervisors and Managers to be pro-active in avoiding disputes and grievances at the work place and to equip them to handle such issues when they do arise.

Duration: One day

Target Group: Supervisors, managers and industrial relations support staff

Expected outcome: Participants will be able to:-

• Plan and establish systems for avoidance of grievances and disputes at the workplace
• Establish grievance procedures
• Establish disputes procedures
• Handle the processing of grievances and disputes when they do arise and do so in accordance with the law